In this article most questions regarding the registration process and the subscription process are described.
• Why do I have to register?
• Which registration types do you provide?
• How can I register?
• Will the access automatically be extended?
• Which payment methods are available?
• My acount already exists, how can dat be possible?

In this article most questions regarding the login are described.
• Why can't I login?
• I've forgotten my password
• How can I change my email address?

In this article most questions regarding the search are described.
• How do I search in WieWasWie?
• Why can't I search on two person names?
• How can I sort the results?
• Why can't I find recent certificates?

In this article most questions regarding the content are described.
• What data is available in WieWasWie?
• How can I monitor new data regarding my family?
• Why are ages unavailable at death certificates or marriages?
• Why are some places unavailable?
• How can I report errors?